We hope you will love your item and not want to return it, however, if you do not want the item purchased you may return it within 14 days of delivery. Please contact us via the contact form or by email – [email protected] to obtain a returns number prior to returning any item.
You may only return unused and unworn items and they must be in the original gift box with all tags still intact. Earrings cannot be returned unless they are faulty for hygiene reasons. Any free gifts must also be returned with the item.
Cooling off Period
There is a 14 day cooling off period during which time you can return goods to us without charge. This starts from when you receive your order.
You need to tell us you do not want the item by email and then you have 14 days in which to return the item. Unwanted items must be unworn or unused and be returned in the original gift box. You can not return any items that have been worn or used unless they are faulty.
Providing all conditions are met, we will refund you back to your original method of payment, within 14 days of receiving the item.
All items are carefully checked before dispatch, however if you receive a faulty item you must contact us by emailing [email protected] to obtain a Returns Number. We will offer a refund or replacement on the return of the item.